Recepcionista Empresarial7 months ago - Vagas de emprego - São Paulo - 149 visitas
We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation.
The hotel front desk agent's responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and experience working in the hotel industry, we'd like to meet you.
Ultimately, you will help to create an enjoyable and memorable stay for our guests.
Welcome guests upon their arrival and assign rooms
Provides information about our hotel, available rooms, rates and amenities
Respond to customer complaints in a timely and professional manner
Keep up-to-date records of reservations and payments
Perform all check-in and check-out tasks
Manage reservations online and over the phone
Professional experience as a Hotel Reception Agent, Receptionist or similar function
Experience with hotel reservation software such as Cloudbeds and RoomKeyPMS
Understanding how travel planning sites such as Reservations and TripAdvisor work
customer service attitude
Excellent communication and organizational skills
Degree in Hotel Management.
Those interested and qualified must send their CV / CV by e-mail.